Customer Success & Support Jobs at Startups in Australia

Australia has 38 open customer success and support roles at 27 early-stage startups, and 61% of them are remote. Where pay is stated it is typically AUD 85k to 157.5k, with a median of AUD 142k. 3 roles are new this week.

Who is hiring customer success and support roles in Australia

Open roles by startup. Select a startup to see its jobs.

  • 38open roles
  • 27startups hiring
  • 61%remote

Salary

Annual pay for this page’s roles that state a salary, in AUD. The typical range covers the middle half of those postings.

  • A$142Kmedian pay
  • A$85Ktypical range: lower
  • A$158Ktypical range: upper

Based on 10 postings stating pay in AUD.

Pay figures come from the 12 postings on this page that state a salary.

The hiring market

Industries

Fintech and payments (13), healthcare (7) and developer tools (3) startups have most of the openings.

Experience

Most roles are senior: 42% of those that state a level. 8% are junior or intern.

What customer success and support work involves at an early-stage startup

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.

Experience level

Open roles by the experience the posting asks for.

1 jobSort

Questions people ask

How much do customer success and support jobs in Australia pay?

Typically AUD 85k to 157.5k a year, with a median of AUD 142k, where the posting states a salary.

Which startups are hiring customer success and support roles in Australia?

Heidi (3 roles), Netwealth (3) and Plenti (3) have the most; 27 startups are hiring in total.

Can I work remotely?

61% of these roles are remote; the rest are in Australia.

Do I need to be senior?

Most roles are senior (42% of those that state a level), and 8% are junior or intern.

Are new roles coming in?

3 were posted this week.

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