Customer Success & Support Jobs at Netwealth
Netwealth has 3 open customer success and support roles, 3 of them remote, alongside 25 other open roles.
About Netwealth
Netwealth is an Australian financial technology company that provides superannuation and investment solutions. Its platform is used by financial advisers and individual investors to manage investment portfolios and superannuation, with online tools and technology.
The open roles
- Onboarding Support - Investor Services Officer: remote, posted 10 September 2026.
- Customer Service Representative - Adelaide : remote, AUD 80k to 85k, posted 25 August 2026.
- Private Wealth Support Consultant: remote, posted 24 August 2026.
Also hiring at Netwealth
Netwealth is also hiring in engineering (11), product (4), finance and legal (3), design (2), marketing and growth (2) and data and AI (1).
Its roles are in Melbourne, Australia (24), Adelaide, Australia (3), Sydney, Australia (1) and Brisbane, Australia (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
3 of the 3 open customer success and support roles at Netwealth are remote.
What else is Netwealth hiring for?
Engineering, product, finance and legal, design, marketing and growth, and data and AI: 23 more roles.