Customer Success & Support Jobs at Shift Technologies
Shift Technologies has 4 open customer success and support roles, 4 of them remote, alongside 11 other open roles.
About Shift Technologies
Shift Technologies is an Australian provider of business finance, credit, and payment solutions. Its products include business overdrafts, equipment lines, asset finance, and trade accounts for paying invoices. The company works with brokers to serve SME clients and with suppliers to manage credit and payment risk.
The open roles
- Customer Service Officer: remote, posted 1 September 2026.
- Trainee Analyst: remote, posted 20 August 2026.
- Customer Service - Team Lead: remote, Lead, posted 20 August 2026.
- Client Onboarding Specialist: remote, posted 21 July 2026.
Also hiring at Shift Technologies
Shift Technologies is also hiring in engineering (3), finance and legal (3), people and talent (2), sales and business development (2) and operations (1).
Its roles are in Sydney, Australia (13), Brisbane, Australia (3), East Melbourne, Australia (2) and India (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
4 of the 4 open customer success and support roles at Shift Technologies are remote.
What else is Shift Technologies hiring for?
Engineering, finance and legal, people and talent, sales and business development, and operations: 11 more roles.