Customer Success & Support Jobs at Startups in London, UK
London has 71 open customer success and support roles at 55 early-stage startups, and 48% of them are remote. Where pay is stated it is typically GBP 57k to 100k, with a median of GBP 65k. 8 roles are new this week.
Who is hiring customer success and support roles in London
Open roles by startup. Select a startup to see its jobs.
- 71open roles
- 55startups hiring
- 48%remote
Salary
Annual pay for this page’s roles that state a salary, in GBP. The typical range covers the middle half of those postings.
- £65Kmedian pay
- £57Ktypical range: lower
- £100Ktypical range: upper
Based on 14 postings stating pay in GBP.
Pay figures come from the 19 postings on this page that state a salary.
The hiring market
London accounts for 63% of United Kingdom's 112 open customer success and support roles.
Industries
Fintech and payments (10), marketing and sales (7) and developer tools (7) startups have most of the openings.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
How much do customer success and support jobs in London pay?
Typically GBP 57k to 100k a year, with a median of GBP 65k, where the posting states a salary.
Which startups are hiring customer success and support roles in London?
CHOCO (3 roles), Hiya (3) and Metaview (3) have the most; 55 startups are hiring in total.
Can I work remotely?
48% of these roles are remote; the rest are in London.
Do I need to be lead?
Most roles are lead (33% of those that state a level), and 29% are junior or intern.
Are new roles coming in?
8 were posted this week.