Customer Success & Support Jobs at Uncountable Inc.
Uncountable Inc. has 8 open customer success and support roles, 2 of them remote, alongside 24 other open roles.
About Uncountable Inc.
Uncountable Inc. provides a software platform that unifies research and development (R&D), quality control (QC), and product lifecycle management (PLM) data. The platform includes an AI assistant called Bodie that can search for experiments, summarize projects, generate reports and visualizations, answer technical questions, and help set up designed experiments. It is used by R&D organizations in chemicals, pharmaceuticals, advanced materials, and food and beverage, serving chemists, material scientists, and biologists.
Also hiring at Uncountable Inc.
Uncountable Inc. is also hiring in engineering (11), sales and business development (5), marketing and growth (4), data and AI (2), finance and legal (1) and product (1).
Its roles are in New York City, NY, US (22), London, UK (15), San Francisco, CA, US (14) and Munich, Germany (11).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 8 open customer success and support roles at Uncountable Inc. are remote.
What else is Uncountable Inc. hiring for?
Engineering, sales and business development, marketing and growth, data and AI, finance and legal, and product: 24 more roles.