Customer Success & Support Jobs at Consumer & Lifestyle Startups

There are 65 open customer success and support roles at 30 early-stage startups, 26% of them remote. Where pay is stated it is typically USD 110k to 165k, with a median of USD 125k.

What startups in consumer and lifestyle build

Startups here sell to people directly, whether that is a physical product, a brand or a service. Getting attention is the hard part, so marketing, design and support carry real weight. Roles sit close to the customer, and feedback arrives fast and unfiltered.

Who is hiring customer success and support roles

Open roles by startup. Select a startup to see its jobs.

  • 65open roles
  • 30startups hiring
  • 26%remote

Salary

Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.

  • $125Kmedian pay
  • $110Ktypical range: lower
  • $165Ktypical range: upper

Based on 11 postings stating pay in USD.

Pay figures come from the 13 postings on this page that state a salary.

The hiring market

Experience

Most roles are lead: 39% of those that state a level. 22% are junior or intern.

What customer success and support work involves at an early-stage startup

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.

Experience level

Open roles by the experience the posting asks for.

7 jobsSort

Questions people ask

How much do customer success and support jobs pay?

Typically USD 110k to 165k a year, with a median of USD 125k, where the posting states a salary.

Which startups are hiring customer success and support roles?

Slice Group (10 roles), Nuitée (8) and Smartbox Group (5) have the most; 30 startups are hiring in total.

Can I work remotely?

26% of these roles are remote.

Do I need to be lead?

Most roles are lead (39% of those that state a level), and 22% are junior or intern.

Are new roles coming in?

5 were posted this week.

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