Customer Success & Support Jobs at Commerce & Retail Startups
There are 62 open customer success and support roles at 37 early-stage startups, 52% of them remote. Where pay is stated it is typically USD 77.5k to 112k, with a median of USD 91k.
What startups in commerce and retail build
Startups here build the software behind shops and marketplaces, or sell products directly themselves. Demand moves with seasons and campaigns, and the figures are visible to everyone in the company. Roles cover engineering and operations, plus merchandising or supply work that software companies never need.
Who is hiring customer success and support roles
Open roles by startup. Select a startup to see its jobs.
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $91Kmedian pay
- $78Ktypical range: lower
- $112Ktypical range: upper
Based on 10 postings stating pay in USD.
Pay figures come from the 20 postings on this page that state a salary.
The hiring market
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Latest early-stage startup jobs, open to Pro members
Questions people ask
How much do customer success and support jobs pay?
Typically USD 77.5k to 112k a year, with a median of USD 91k, where the posting states a salary.
Which startups are hiring customer success and support roles?
Gorgias (9 roles), Deligo (3) and Minted (3) have the most; 37 startups are hiring in total.
Can I work remotely?
52% of these roles are remote.
Do I need to be senior?
Most roles are senior (39% of those that state a level), and 33% are junior or intern.
Are new roles coming in?
4 were posted this week.