Engineering Jobs at Raccoon AI
Raccoon AI has 4 open engineering roles, 4 of them remote, alongside 5 other open roles.
About Raccoon AI
Raccoon AI is an AI agent platform for customer service and conversation management. It helps businesses automate repetitive customer inquiries, centralize messages from multiple channels, and monitor live conversations. The platform includes features such as AI-powered summaries, human handoff, performance dashboards, and a no-code AI script editor. It offers three product lines: Service, GEO, and Crew, which address customer service, AI search visibility, and internal collaboration. The company was founded in 2018 and serves over 100 enterprise clients.
The open roles
- Production Engineer: remote, posted 25 August 2026.
- Head of AI - Principal Applied AI Engineer (LLM Systems): remote, Head, posted 9 July 2026.
- Senior Platform Engineer: remote, Senior, posted 9 July 2026.
- Full-Stack Engineer - AI Customer Service Platform: remote, posted 9 July 2026.
Also hiring at Raccoon AI
Raccoon AI is also hiring in sales and business development (2), customer success and support (1), marketing and growth (1) and operations (1).
Its roles are in Taipei, Taiwan (9).
What engineering work involves at an early-stage startup
You own whole parts of the product rather than one service inside a large system. Expect to write the code, deploy it, and get paged when it breaks. Reviews are quick and the codebase is small, so a decision made on Tuesday can ship on Thursday.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
4 of the 4 open engineering roles at Raccoon AI are remote.
What else is Raccoon AI hiring for?
Sales and business development, customer success and support, marketing and growth, and operations: 5 more roles.