Customer Success & Support Jobs at Raccoon AI
Raccoon AI has one open customer success and support role, fully remote, alongside 8 other open roles.
About Raccoon AI
Raccoon AI is an AI agent platform for customer service and conversation management. It helps businesses automate repetitive customer inquiries, centralize messages from multiple channels, and monitor live conversations. The platform includes features such as AI-powered summaries, human handoff, performance dashboards, and a no-code AI script editor. It offers three product lines: Service, GEO, and Crew, which address customer service, AI search visibility, and internal collaboration. The company was founded in 2018 and serves over 100 enterprise clients.
The open role
- Senior Account Manager - Implementation: remote, Senior, posted 20 August 2026.
Also hiring at Raccoon AI
Raccoon AI is also hiring in engineering (4), sales and business development (2), marketing and growth (1) and operations (1).
Its roles are in Taipei, Taiwan (9).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Where is the customer success and support job at Raccoon AI?
It is remote.
What else is Raccoon AI hiring for?
Engineering, sales and business development, marketing and growth, and operations: 8 more roles.