Customer Success & Support Jobs at Codes Health
Codes Health has 4 open customer success and support roles, 3 of them remote, alongside 9 other open roles.
About Codes Health
Codes Health provides AI-powered medical record retrieval, chronologies, and case insights for personal injury law firms. The service is HIPAA-compliant and covers all 50 states. It uses AI combined with human review to speed up record retrieval, and it has a partnership with Filevine.
The open roles
- Customer Support Specialist: remote, posted 19 August 2026.
- Key Accounts Associate: New York City, USD 90k to 140k, Junior, posted 19 August 2026.
- Customer Success Lead, Commercial: remote, Lead, posted 23 April 2026.
- Customer Success Lead, Enterprise: remote, Lead, posted 23 April 2026.
Also hiring at Codes Health
Codes Health is also hiring in sales and business development (4), finance and legal (2), engineering (1), operations (1) and people and talent (1).
Its roles are in New York City, NY, US (8).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
3 of the 4 open customer success and support roles at Codes Health are remote.
What else is Codes Health hiring for?
Sales and business development, finance and legal, engineering, operations, and people and talent: 9 more roles.