UX Researcher at Midas
Midas is hiring a UX Researcher in Istanbul, Türkiye. Hybrid.
About Midas
Midas is an investment app that provides access to US, European, and Borsa Istanbul (BIST) stock exchanges, as well as crypto assets, investment funds, gold certificates, and derivatives. The app, licensed by the Turkish capital markets regulator (SPK), offers trading with low commissions, including a flat $1.50 fee for US trades and zero commission on BIST transactions.
UX Researcher job description
What You’ll Do
Identify high-priority issues from both our users’ investment processes and the challenges faced by product teams during development, and develop effective solutions.
Working closely with BIST derivatives product teams. (Margin, VİOP & Warrants)
Answer key questions by leveraging your strong command of both qualitative and quantitative methods, using the right approach at the right time.
Collaborate closely with data, product management, growth, design, and customer support teams to conduct ongoing research and identify critical issues during continuous discovery processes.
Conduct benchmark studies with PMs and designers to assess the strengths and weaknesses of existing solutions in other organizations, providing the team with a clear industry landscape overview.
Plan and lead research projects from start to finish—including strategic, foundational, iterative, and evaluative research—to drive actionable insights.
Partner with design, growth, data, product management, and customer support teams to establish feedback cycles that monitor and improve user experience metrics from the first user interaction.
Clearly present your research findings to enable teams to translate insights into tangible product and business impact.
What You'll Bring?
Hands-on experience in qualitative or quantitative research
A background in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or a related field.
A proven track record of independently executing research projects, with strong skills in designing and administering surveys and conducting user interviews.
Demonstrated ability to apply your research skills to drive tangible product and business impact.
Experience, knowledge, or a strong interest in trading/investing is highly preferred.
