Remote Customer Success & Support Jobs at Startups
757 customer success and support roles at early-stage startups can be done fully remotely, across 453 startups. Where pay is stated it is typically USD 89k to 150k, with a median of USD 122.5k.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
The hiring market
Industries
Healthcare (107), fintech and payments (96) and cybersecurity (57) startups have most of the openings.
Who is hiring customer success and support roles
Open roles by startup. Select a startup to see its jobs.
- 757open roles
- 453startups hiring
- 100%remote
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $123Kmedian pay
- $89Ktypical range: lower
- $150Ktypical range: upper
Based on 255 postings stating pay in USD.
Pay figures come from the 302 postings on this page that state a salary.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
How much do customer success and support jobs pay?
Typically USD 89k to 150k a year, with a median of USD 122.5k, where the posting states a salary.
Which startups are hiring customer success and support roles?
Heidi (10 roles), Metaview (7) and Moss.Earth (7) have the most; 453 startups are hiring in total.
Do I need to be senior?
Most roles are senior (36% of those that state a level), and 20% are junior or intern.
Are new roles coming in?
53 were posted this week.