Customer Success & Support Jobs at Marketing & Sales Startups
There are 126 open customer success and support roles at 64 early-stage startups, 32% of them remote. Where pay is stated it is typically USD 89k to 155k, with a median of USD 125k.
What startups in marketing and sales build
Startups here build the tools that find customers, reach them and record what happened. The buyer is a marketing or sales team, so the product is judged on results within a quarter. Roles are measured the same way, and employers say so plainly.
Who is hiring customer success and support roles
Open roles by startup. Select a startup to see its jobs.
- 126open roles
- 64startups hiring
- 32%remote
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $125Kmedian pay
- $89Ktypical range: lower
- $155Ktypical range: upper
Based on 46 postings stating pay in USD.
Pay figures come from the 47 postings on this page that state a salary.
The hiring market
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
How much do customer success and support jobs pay?
Typically USD 89k to 155k a year, with a median of USD 125k, where the posting states a salary.
Which startups are hiring customer success and support roles?
Planhat (8 roles), Whalar (8) and Mateo (6) have the most; 64 startups are hiring in total.
Can I work remotely?
32% of these roles are remote.
Do I need to be senior?
Most roles are senior (38% of those that state a level), and 24% are junior or intern.
Are new roles coming in?
10 were posted this week.