Customer Success & Support Jobs at Startups in Palo Alto, CA, US
Palo Alto has 3 open customer success and support roles at 3 early-stage startups, 2 of them remote.
The open roles
- Customer Success Manager (2x Openings): remote, USD 130k to 170k, posted 28 July 2026.
- Member of Technical Staff, Customer Success: remote, USD 130k to 220k, posted 13 April 2026.
- Sr. Director, Limited Partner Relations & Servicing: Palo Alto, USD 190k to 230k, Director, posted 24 February 2026.
The hiring market
Industries
Fintech and payments (2) and AI and machine learning (1) startups have most of the openings.
Pay figures come from the 3 postings on this page that state a salary.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
1 jobSort
Questions people ask
Which startups are hiring customer success and support roles in Palo Alto?
Allocate.ai (1 roles), Pylon (1) and Volta (1) have the most; 3 startups are hiring in total.
Can I work remotely?
2 of these 3 roles are remote.