Director Customer Success & Support Jobs at Startups
There are 62 open director customer success and support roles at 45 early-stage startups, 45% of them remote. Where pay is stated it is typically USD 115k to 195k, with a median of USD 180k.
Who is hiring director customer success and support roles
Open roles by startup. Select a startup to see its jobs.
- 62open roles
- 45startups hiring
- 45%remote
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $180Kmedian pay
- $115Ktypical range: lower
- $195Ktypical range: upper
Based on 38 postings stating pay in USD.
Pay figures come from the 39 postings on this page that state a salary.
The hiring market
Industries
Healthcare (11), education (9) and fintech and payments (9) startups have most of the openings.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
How much do director customer success and support jobs pay?
Typically USD 115k to 195k a year, with a median of USD 180k, where the posting states a salary.
Which startups are hiring director customer success and support roles?
Rocketship (7 roles), Bidease (2) and ClarityPay (2) have the most; 45 startups are hiring in total.
Can I work remotely?
45% of these roles are remote.
Are new roles coming in?
10 were posted this week.