Customer Success & Support Jobs at Faculty
Faculty has 2 open customer success and support roles, 1 of them remote, alongside 64 other open roles.
About Faculty
Faculty is an artificial intelligence company that partners with organizations to enhance performance by applying AI to their key problems. It works with industry and government, including public services, and is involved in AI safety, such as red teaming for AI models. The company also publishes research and resources on applied AI.
The open roles
- Customer Director: remote, Director, posted 23 June 2026.
- Customer Director: London, Director, posted 11 February 2026.
Also hiring at Faculty
Faculty is also hiring in engineering (29), data and AI (24), design (3), finance and legal (2), operations (2) and hardware and science (1).
Its roles are in London, UK (55) and remote (11).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
1 of the 2 open customer success and support roles at Faculty are remote.
What else is Faculty hiring for?
Engineering, data and AI, design, finance and legal, operations, and hardware and science: 61 more roles.