Customer Success & Support Jobs at Developer Tools & Infrastructure Startups
There are 111 open customer success and support roles at 66 early-stage startups, 50% of them remote. Where pay is stated it is typically USD 107.5k to 150k, with a median of USD 134.6k.
What startups in developer tools build
Startups here build the tools and infrastructure other engineers use to ship software. Founders are usually engineers fixing a problem they had themselves, and the customer does the same job as the person hiring. Roles reward writing clearly in public, since documentation and community carry more weight than advertising.
Who is hiring customer success and support roles
Open roles by startup. Select a startup to see its jobs.
- 111open roles
- 66startups hiring
- 50%remote
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $135Kmedian pay
- $108Ktypical range: lower
- $150Ktypical range: upper
Based on 32 postings stating pay in USD.
Pay figures come from the 38 postings on this page that state a salary.
The hiring market
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
How much do customer success and support jobs pay?
Typically USD 107.5k to 150k a year, with a median of USD 134.6k, where the posting states a salary.
Which startups are hiring customer success and support roles?
Linear Finance (5 roles), n8n (5) and Databento (4) have the most; 66 startups are hiring in total.
Can I work remotely?
50% of these roles are remote.
Do I need to be senior?
Most roles are senior (44% of those that state a level), and 8% are junior or intern.
Are new roles coming in?
13 were posted this week.