Customer Success & Support Jobs at Zócalo Health
No customer success and support roles are open at Zócalo Health at the moment. The nearest open roles are linked below.
About Zócalo Health
Zócalo Health is a healthcare provider built for Latino communities. It offers same-day and next-day virtual appointments for preventive and urgent care, and provides integrated whole-person care through dedicated care teams that include a community health worker (promotora), a virtual doctor, and a behavioral health specialist. The company uses local outreach specialists to engage members through individual outreach, community events, and partnerships with local businesses and institutions such as churches and schools. It was founded in 2021.
Also hiring at Zócalo Health
Zócalo Health is also hiring in healthcare and care services (2), sales and business development (2), marketing and growth (1) and operations (1).
Its roles are in remote (2), Riverside, CA, US (1), Santa Clara, CA, US (1) and Richmond, CA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.