Customer Success & Support Jobs at trawa
trawa has 2 open customer success and support roles, alongside 19 other open roles.
About trawa
trawa is a B2B energy platform that combines electricity procurement, energy management, and flexibility steering in one product. It uses AI-controlled power supply, energy management software, and battery storage solutions to help companies reduce their energy costs. The platform provides renewable, regional electricity from German solar and wind parks with certified provenance. trawa is based in Berlin and operates in Germany and Austria.
The open roles
- Customer Success Manager - Renewable Supply: Berlin, posted 19 August 2026.
- Customer Success Associate - Renewable Energy: Berlin, Junior, posted 19 August 2026.
Also hiring at trawa
trawa is also hiring in sales and business development (5), operations (4), engineering (3), finance and legal (3), product (2) and data and AI (1).
Its roles are in Berlin, Germany (21).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
What else is trawa hiring for?
Sales and business development, operations, engineering, finance and legal, product, and data and AI: 18 more roles.