Customer Success & Support Jobs at Total Expert
Total Expert has 3 open customer success and support roles, 2 of them remote, alongside 2 other open roles.
About Total Expert
Total Expert provides a customer operating system for financial services. Its platform helps financial institutions use customer insights, intelligent automation, and sales productivity tools to manage customer relationships and guide consumers through financial milestones. The company also offers an AI Sales Assistant trained on mortgage use cases for lead nurturing, prospect qualification, and voice interactions.
The open roles
- Associate Customer Success Manager: remote, USD 65k to 75k, Junior, posted 1 September 2026.
- Director, Customer Success: remote, USD 180k to 200k, Director, posted 25 August 2026.
- VP, Customer Retention & Loyalty: Dallas, USD 200k to 225k, VP, posted 12 June 2026.
Also hiring at Total Expert
Total Expert is also hiring in engineering (1) and sales and business development (1).
Its roles are in remote (3) and Dallas, TX, US (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 3 open customer success and support roles at Total Expert are remote.
What else is Total Expert hiring for?
Engineering and sales and business development: 2 more roles.