Customer Success & Support Jobs at Tailor
Tailor has 2 open customer success and support roles, alongside 51 other open roles.
About Tailor
Tailor is a headless and composable ERP platform designed for fast-growing ecommerce and omnichannel brands. It offers customizable, low-code tools to build or tailor business applications, includes agentic AI that automates tasks such as reconciling purchase orders with supplier PDFs and updating ERP records, and integrates with tools like Shopify, ShipStation, Loop, and QuickBooks through an API-first design.
The open roles
- Consultant [就業型インターンシップ]: Tokyo, posted 15 June 2026.
- ITコンサルタント（未経験・第二新卒歓迎）: Tokyo, posted 18 February 2026.
Also hiring at Tailor
Tailor is also hiring in engineering (33), operations (4), sales and business development (4), marketing and growth (3), data and AI (2) and people and talent (2).
Its roles are in Tokyo, Japan (49), United States (4) and remote (4).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
What else is Tailor hiring for?
Engineering, operations, sales and business development, marketing and growth, data and AI, and people and talent: 48 more roles.