Customer Success & Support Jobs at ShipMonk
ShipMonk has 7 open customer success and support roles, alongside 60 other open roles.
About ShipMonk
ShipMonk is a third-party logistics (3PL) provider that offers e-commerce fulfillment services for direct-to-consumer (D2C) brands. It provides technology and a network of owned and operated fulfillment centers to handle order fulfillment, inventory management, and shipping for online merchants.
Also hiring at ShipMonk
ShipMonk is also hiring in operations (44), engineering (5), sales and business development (4), data and AI (2), marketing and growth (2) and people and talent (2).
Its roles are in Louisville, KY, US (17), Pittston, PA, US (15), Las Vegas, NV, US (12) and Fort Worth, TX, US (10).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
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What else is ShipMonk hiring for?
Operations, engineering, sales and business development, data and AI, marketing and growth, and people and talent: 59 more roles.