Customer Success & Support Jobs at Shadeform
Shadeform has one open customer success and support role, fully remote, alongside 7 other open roles.
About Shadeform
Shadeform is a GPU cloud marketplace. It provides a single platform to deploy GPU instances across 30+ cloud providers and 100+ regions, with centralized billing and support. Its API and dashboard let teams find, deploy, and manage GPUs across multiple clouds. The company is backed by Y Combinator (S23) and has a team of around 15 people.
The open role
- Customer Success Engineer II: remote, posted 26 June 2026.
Also hiring at Shadeform
Shadeform is also hiring in operations (5), engineering (1) and sales and business development (1).
Its roles are in remote (8) and United States (7).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Shadeform?
It is remote.
What else is Shadeform hiring for?
Operations, engineering, and sales and business development: 7 more roles.