Customer Success & Support Jobs at Second Nature
Second Nature has one open customer success and support role, fully remote, paying USD 70k to 75k a year, alongside 7 other open roles.
About Second Nature
Second Nature provides a resident experience platform for property managers. The platform combines resident onboarding with a resident benefits package, replacing static PDFs and manual emails with a personalized step-by-step guide for lease responsibilities, customizable benefits packages, and move-in tasks.
The open role
- Technical Implementation Manager: remote, USD 70k to 75k, posted 8 September 2026.
Also hiring at Second Nature
Second Nature is also hiring in engineering (2), sales and business development (2), design (1), finance and legal (1) and product (1).
Its roles are in United States (8) and remote (8).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Second Nature?
It is remote.
How much does it pay?
USD 70k to 75k a year, as stated in the posting.
What else is Second Nature hiring for?
Engineering, sales and business development, design, finance and legal, and product: 7 more roles.