Customer Success & Support Jobs at Rocketship
Rocketship has 13 open customer success and support roles, 1 of them remote, alongside 60 other open roles. Where pay is stated it is typically USD 97.5k to 109.5k.
About Rocketship
Rocketship Public Schools is a national network of free public charter elementary schools serving underserved communities. The schools operate in California, Wisconsin, Tennessee, and Washington D.C.
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $109Kmedian pay
- $98Ktypical range: lower
- $110Ktypical range: upper
Based on 11 postings stating pay in USD.
Pay figures come from the 11 postings on this page that state a salary.
Also hiring at Rocketship
Rocketship is also hiring in education (38), healthcare and care services (11), operations (8) and people and talent (3).
Its roles are in San Jose, CA, US (18), Washington, DC, US (12), Milwaukee, WI, US (8) and San Francisco, CA, US (7).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
1 of the 13 open customer success and support roles at Rocketship are remote.
How much do these roles pay?
Typically USD 97.5k to 109.5k a year, where the posting states a salary.
What else is Rocketship hiring for?
Education, healthcare and care services, operations, and people and talent: 60 more roles.