Customer Success & Support Jobs at Rilla
Rilla has 2 open customer success and support roles, alongside 27 other open roles.
About Rilla
Rilla provides AI coaching software for in-person sales teams. Its mobile app records face-to-face sales conversations, and its AI automatically transcribes and analyzes them to provide feedback and improve sales performance. It targets industries such as HVAC, real estate, automobile, windows, home improvement, home building, property management, and dental.
The open roles
- Customer Success Manager: New York City, USD 90k to 110k, posted 10 August 2026.
- Director of Customer Success: New York City, USD 160k to 200k, Director, posted 17 June 2026.
Also hiring at Rilla
Rilla is also hiring in engineering (7), sales and business development (6), design (4), marketing and growth (4), finance and legal (3) and operations (3).
Its roles are in New York City, NY, US (28) and London, UK (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
What else is Rilla hiring for?
Engineering, sales and business development, design, marketing and growth, finance and legal, and operations: 27 more roles.