Customer Success & Support Jobs at Polar Analytics
Polar Analytics has one open customer success and support role, fully remote, alongside 4 other open roles.
About Polar Analytics
Polar Analytics is a data platform for ecommerce and omnichannel commerce brands. It connects data sources such as Shopify, Amazon, NetSuite, Meta, Google, and Klaviyo into a Snowflake warehouse, adds a commerce semantic layer, and provides AI tools that let operators ask questions, get answers, and automate workflows without writing SQL. Its homepage also presents it as a Shopify analytics tool that calculates KPIs, visualizes them, and sends alerts and recommendations in real time. The company says it is trusted by over 4,000 ecommerce brands and agencies.
The open role
- Strategic CSM: remote, posted 11 March 2026.
Also hiring at Polar Analytics
Polar Analytics is also hiring in sales and business development (2), engineering (1) and marketing and growth (1).
Its roles are in remote (4), New York City, NY, US (2), Toronto, Canada (1) and Boston, MA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Polar Analytics?
It is remote.
What else is Polar Analytics hiring for?
Sales and business development, engineering, and marketing and growth: 4 more roles.