Customer Success & Support Jobs at Paymentology
Paymentology has 2 open customer success and support roles, 2 of them remote, alongside 13 other open roles.
About Paymentology
Paymentology provides a global card issuing and processing platform that enables banks, neobanks, fintechs, and telecom companies to issue and manage card payment products. The platform supports launching new card programs, real-time data feeds, and multi-currency operations, and is used by fintechs, digital banks, banks, telcos, remittance services, lenders, and crypto companies across 60+ countries.
The open roles
- VP Client Success & Experience UK: remote, VP, posted 13 August 2026.
- VP Client Success & Experience: remote, VP, posted 19 June 2026.
Also hiring at Paymentology
Paymentology is also hiring in people and talent (3), sales and business development (3), finance and legal (2), marketing and growth (2), product (2) and engineering (1).
Its roles are in Belgrade, Serbia (5), Bucharest, Romania (5), Warsaw, Poland (5) and Bratislava, Slovakia (5).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Paymentology are remote.
What else is Paymentology hiring for?
People and talent, sales and business development, finance and legal, marketing and growth, product, and engineering: 13 more roles.