Customer Success & Support Jobs at Ocrolus Inc.
No customer success and support roles are open at Ocrolus Inc. at the moment. The nearest open roles are linked below.
About Ocrolus Inc.
Ocrolus is an AI workflow and analytics platform for lenders. The company automates financial document analysis to provide lenders with accurate data for faster underwriting decisions. Its platform serves verticals such as small business funding, mortgage, auto finance, and consumer lending, offering capabilities like cash flow analysis, income calculations, and fraud detection.
Also hiring at Ocrolus Inc.
Ocrolus Inc. is also hiring in finance and legal (3), engineering (2), product (2), sales and business development (2), marketing and growth (1) and people and talent (1).
Its roles are in remote (6), New York City, NY, US (3) and Gurugram, India (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.