Customer Success & Support Jobs at Northbeam
Northbeam has 2 open customer success and support roles, alongside 14 other open roles.
About Northbeam
Northbeam provides a marketing intelligence platform for eCommerce brands. It offers multi-touch attribution, media mix modeling, and incrementality measurement to help companies track ad spend, understand the customer journey, and optimize marketing profitability. The platform uses machine learning and first-party data, and includes customizable dashboards and direct ad platform integrations.
The open roles
- Senior Customer Success Manager: New York City, USD 110k to 140k, Senior, posted 2 September 2026.
- Senior Customer Success Manager: Los Angeles, USD 110k to 140k, Senior, posted 5 April 2025.
Also hiring at Northbeam
Northbeam is also hiring in engineering (6), data and AI (2), operations (2), product (2), design (1) and sales and business development (1).
Its roles are in remote (9), Canada (4), San Francisco, CA, US (3) and New York City, NY, US (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
What else is Northbeam hiring for?
Engineering, data and AI, operations, product, design, and sales and business development: 14 more roles.