Customer Success & Support Jobs at Monk.io
Monk.io has one open customer success and support role, in New York City, alongside 14 other open roles.
About Monk.io
Monk is an accounts receivable (AR) automation platform for finance teams. It automates invoice collections, cash application, and dispute management, and integrates with tools such as Stripe, HubSpot, QuickBooks, NetSuite, and Salesforce. The platform uses intelligent follow-ups to improve payment responses and speeds up cash application by matching payments to invoices automatically.
The open role
- Engagement Manager: New York City, posted 2 September 2026.
Also hiring at Monk.io
Monk.io is also hiring in engineering (7), sales and business development (5), marketing and growth (1) and operations (1).
Its roles are in New York City, NY, US (11) and San Francisco, CA, US (5).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Monk.io?
New York City.
What else is Monk.io hiring for?
Engineering, sales and business development, marketing and growth, and operations: 14 more roles.