Customer Success & Support Jobs at Manex AI GmbH
Manex AI GmbH has one open customer success and support role, in Munich, alongside 10 other open roles.
About Manex AI GmbH
Manex AI builds Kosmos, an autonomous enterprise AI platform for industrial and manufacturing OEMs. The platform unifies quality, execution, and shopfloor operations into one production system through the Blackbelt, Takt, and Gemba suites. It handles manufacturing data at scale, models the factory ontology, and builds agentic applications that reason and act across the data. The company is based in Munich and backed by Lightspeed and BlueYard.
The open role
- VP Customer Success (f/m/d): Munich, VP, posted 11 June 2026.
Also hiring at Manex AI GmbH
Manex AI GmbH is also hiring in engineering (6), data and AI (3) and sales and business development (1).
Its roles are in Munich, Germany (11).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Where is the customer success and support job at Manex AI GmbH?
Munich.
What else is Manex AI GmbH hiring for?
Engineering, data and AI, and sales and business development: 10 more roles.