Customer Success & Support Jobs at IVO
IVO has 4 open customer success and support roles, alongside 35 other open roles.
About IVO
Ivo provides AI-powered contract review software for in-house legal teams. The platform enables users to review, redline, and extract insights from contracts, checking clauses against legal standards and applying redlines directly in Microsoft Word or Google Docs. It is used by companies such as Atlassian, Canva, and CDW.
The open roles
- SMB Customer Success Manager: San Francisco, USD 100k to 130k, posted 30 June 2026.
- Implementation Specialist: New York City, USD 140k to 170k, posted 19 April 2026.
- Head of Customer Success: San Francisco, USD 250k to 300k, Head, posted 10 April 2026.
- Enterprise Customer Success Manager: San Francisco, USD 190k to 230k, posted 27 March 2026.
Also hiring at IVO
IVO is also hiring in sales and business development (13), engineering (9), design (3), data and AI (2), finance and legal (2) and marketing and growth (2).
Its roles are in San Francisco, CA, US (38), New York City, NY, US (4) and London, UK (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
What else is IVO hiring for?
Sales and business development, engineering, design, data and AI, finance and legal, and marketing and growth: 31 more roles.