Customer Success & Support Jobs at Hiive
Hiive has one open customer success and support role, in Vancouver, paying CAD 85k to 125k a year, alongside 17 other open roles.
About Hiive
Hiive operates a marketplace for buying and selling pre-IPO stock, serving venture-backed companies and their shareholders. The platform provides private market liquidity and market transparency, including a price index of the most liquid securities on the platform.
The open role
- Analyst / Sr Analyst, Account Services : Vancouver, CAD 85k to 125k, Senior, posted 26 August 2026.
Also hiring at Hiive
Hiive is also hiring in sales and business development (7), engineering (4), finance and legal (3), data and AI (1), design (1) and operations (1).
Its roles are in Vancouver, Canada (18), remote (3), San Francisco, CA, US (2) and Seattle, WA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Where is the customer success and support job at Hiive?
Vancouver.
How much does it pay?
CAD 85k to 125k a year, as stated in the posting.
What else is Hiive hiring for?
Sales and business development, engineering, finance and legal, data and AI, design, and operations: 17 more roles.