Customer Success & Support Jobs at Heirloom Cloud Corporation
Heirloom Cloud Corporation has 2 open customer success and support roles, alongside 9 other open roles.
About Heirloom Cloud Corporation
Heirloom Cloud Corporation digitizes home movies, VHS tapes, photo albums, slides, film, DVDs, and other physical media, and stores the digital files in a private cloud for customers. It offers services for converting and preserving family memories, with drop-off via UPS Store locations and a free quote before purchase.
The open roles
- Startup Intern: Charleston, Intern, posted 22 June 2023.
- Customer Success Agent: Mount Pleasant, posted 7 June 2023.
Also hiring at Heirloom Cloud Corporation
Heirloom Cloud Corporation is also hiring in marketing and growth (3), engineering (2), operations (2), hardware and science (1) and people and talent (1).
Its roles are in Mount Pleasant, SC, US (7) and Charleston, SC, US (4).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
What else is Heirloom Cloud Corporation hiring for?
Marketing and growth, engineering, operations, hardware and science, and people and talent: 9 more roles.