Customer Success & Support Jobs at Heidi
Heidi has 10 open customer success and support roles, 10 of them remote, alongside 71 other open roles.
About Heidi
Heidi is an AI care partner for clinicians, providing tools for documentation, scribing, dictation, research, and clinical evidence. It aims to save time and reduce administrative work across clinical tasks such as pre-charting, patient communications, coding, and referral triage.
Also hiring at Heidi
Heidi is also hiring in sales and business development (22), engineering (20), marketing and growth (7), product (7), finance and legal (4) and healthcare and care services (4).
Its roles are in Melbourne, Australia (31), Sydney, Australia (28), London, UK (17) and New York City, NY, US (10).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
10 of the 10 open customer success and support roles at Heidi are remote.
What else is Heidi hiring for?
Sales and business development, engineering, marketing and growth, product, finance and legal, and healthcare and care services: 64 more roles.