Customer Success & Support Jobs at Guardz
Guardz has 3 open customer success and support roles, 1 of them remote, alongside 5 other open roles.
About Guardz
Guardz is a cybersecurity platform for managed service providers (MSPs). It uses agentic technology and 24/7 managed detection and response to protect small and medium-sized business clients from threats such as phishing, account takeovers, data loss, and ransomware.
The open roles
- MDR Manager: remote, posted 4 August 2026.
- Customer Success Manager: Miami, posted 7 July 2026.
- Technical Support Engineer: Tel Aviv, posted 12 January 2025.
Also hiring at Guardz
Guardz is also hiring in sales and business development (3) and engineering (2).
Its roles are in Tel Aviv, Israel (3), remote (2), Miami, FL, US (2) and London, UK (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
1 of the 3 open customer success and support roles at Guardz are remote.
What else is Guardz hiring for?
Sales and business development and engineering: 5 more roles.