Customer Success & Support Jobs at Everbridge
Everbridge has 2 open customer success and support roles, 1 of them remote, alongside 16 other open roles.
About Everbridge
Everbridge provides a critical event management and business continuity platform for enterprises and government organizations. The platform is designed to help organizations anticipate, mitigate, respond to, and recover from critical events. It includes features such as incident response, AI-driven routing and notifications, traveler safety alerts, workflow automation, and public safety alerting. Everbridge states that it is used by over 6,500 organizations worldwide.
The open roles
- Technical Success Manager: San Diego, USD 130k to 150k, posted 28 July 2026.
- Sr. Director, Support Intelligence & Transformation: remote, USD 174k to 220k, Director, posted 16 June 2026.
Also hiring at Everbridge
Everbridge is also hiring in sales and business development (6), engineering (5), marketing and growth (2), operations (2) and product (1).
Its roles are in Germany (2), India (2), United Kingdom (2) and Norway (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
1 of the 2 open customer success and support roles at Everbridge are remote.
What else is Everbridge hiring for?
Sales and business development, engineering, marketing and growth, operations, and product: 16 more roles.