Customer Success & Support Jobs at Ernesta
No customer success and support roles are open at Ernesta at the moment. The nearest open roles are linked below.
About Ernesta
Ernesta sells custom-cut rugs at the price of standard-sized store-bought rugs, offering a design-focused and affordable buying experience for homes and gathering places.
Also hiring at Ernesta
Ernesta is also hiring in sales and business development (35), operations (4) and retail and hospitality (1).
Its roles are in New York City, NY, US (4), Atlanta, GA, US (4), Dallas, TX, US (3) and Chicago, IL, US (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.