Customer Success & Support Jobs at EON
EON has 2 open customer success and support roles, 1 of them remote, alongside 24 other open roles.
About EON
Eon provides a cloud backup posture management (CBPM) platform that offers visibility and access across cloud environments, turning backups into searchable and accessible assets.
The open roles
- IT Helpdesk: New York, US, USD 80k to 110k, posted 7 September 2026.
- Senior Support Engineer: remote, Senior, posted 28 August 2026.
Also hiring at EON
EON is also hiring in sales and business development (17), engineering (4), finance and legal (1), marketing and growth (1) and operations (1).
Its roles are in New York City, NY, US (5), remote (2), San Francisco, CA, US (2) and Chicago, IL, US (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
1 of the 2 open customer success and support roles at EON are remote.
What else is EON hiring for?
Sales and business development, engineering, finance and legal, marketing and growth, and operations: 24 more roles.