Customer Success & Support Jobs at envelio GmbH
envelio GmbH has one open customer success and support role, fully remote, alongside 9 other open roles.
About envelio GmbH
envelio provides a smart grid platform for distribution system operators (DSOs) to digitize, automate, and unify planning and operation processes for power grids. The platform helps grid operators manage the integration of renewable energy sources and new consumer loads, such as electric vehicle charging stations and heat pumps.
The open role
- Werkstudent:in Customer Success (all genders): remote, posted 11 August 2026.
Also hiring at envelio GmbH
envelio GmbH is also hiring in engineering (5), sales and business development (3) and marketing and growth (1).
Its roles are in remote (10), Köln, Germany (10), Spain (4) and Netherlands (4).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at envelio GmbH?
It is remote.
What else is envelio GmbH hiring for?
Engineering, sales and business development, and marketing and growth: 9 more roles.