Customer Success & Support Jobs at Defense Unicorns
Defense Unicorns has one open customer success and support role, fully remote, alongside 51 other open roles.
About Defense Unicorns
Defense Unicorns is a software company that helps military customers deploy and run modern software on defense systems, including in airgapped or disconnected environments. Its platform, UDS, provides workflows for approvals, vulnerability scanning, compliance, packaging, deployment, and observability. The company serves mission-driven customers in the federal market.
The open role
- Technical Customer Success Manager: remote, posted 10 July 2026.
Also hiring at Defense Unicorns
Defense Unicorns is also hiring in engineering (25), sales and business development (12), operations (8), data and AI (3) and marketing and growth (3).
Its roles are in remote (47), San Francisco, CA, US (2), Los Angeles, CA, US (2) and McLean, VA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Defense Unicorns?
It is remote.
What else is Defense Unicorns hiring for?
Engineering, sales and business development, operations, data and AI, and marketing and growth: 51 more roles.