Customer Success & Support Jobs at Databento
Databento has 4 open customer success and support roles, 3 of them remote, alongside 10 other open roles.
About Databento
Databento is the market data platform for modern finance. The company provides real-time and historical data across futures, options, and equities through a unified API. By owning the entire market data stack end-to-end, Databento is the first platform of its kind to combine the performance and reliability demanded by the world's leading trading firms with a dramatically simpler developer experience. Our team includes alumni of Two Sigma, Citadel Securities, Flow Traders, Tower Research, PDT Partners, SIG, and other top quantitative firms.
The open roles
- Billing Support Specialist : Utah, US, posted 31 August 2026.
- Technical Support Engineer (L1/Frontline Support), EU: remote, posted 2 June 2026.
- Technical Support Engineer (L1/Frontline Support), APAC: remote, posted 2 June 2026.
- Technical Support Engineer (L1/Frontline Support): remote, posted 23 March 2026.
Also hiring at Databento
Databento is also hiring in engineering (5), sales and business development (3), marketing and growth (1) and operations (1).
Its roles are in remote (12), San Francisco, CA, US (8), Salt Lake City, UT, US (8) and New York City, NY, US (7).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
3 of the 4 open customer success and support roles at Databento are remote.
What else is Databento hiring for?
Engineering, sales and business development, marketing and growth, and operations: 10 more roles.