Customer Success & Support Jobs at Collate
Collate has 3 open customer success and support roles, alongside 15 other open roles.
About Collate
Collate is an AI platform that creates and streamlines paperwork for life sciences companies developing diagnostics, medical devices, and drugs, covering the product lifecycle from concept to market.
The open roles
- Customer Success Manager: San Francisco, USD 141k to 200k, posted 23 July 2026.
- Senior Implementation Manager, Windchill: San Francisco, Senior, posted 15 January 2026.
- Senior Enterprise Implementation Manager: San Francisco, USD 141k to 200k, Senior, posted 2 September 2025.
Also hiring at Collate
Collate is also hiring in engineering (9), data and AI (2), design (1), people and talent (1), product (1) and sales and business development (1).
Its roles are in San Francisco, CA, US (18).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
What else is Collate hiring for?
Engineering, data and AI, design, people and talent, product, and sales and business development: 15 more roles.