Customer Success & Support Jobs at Certa
Certa has 2 open customer success and support roles, 2 of them remote, alongside 5 other open roles.
About Certa
Certa provides an AI-first software platform for third party risk management (TPRM) and compliance. The platform manages third-party lifecycles, including onboarding and offboarding, across risk domains such as operational resilience, infosec, cyber, compliance, legal, financial, credit, reputational, geopolitical, and ESG. The company states that more than 10 million third parties are managed through its platform.
The open roles
- Vice President, Professional Services: remote, VP, posted 11 September 2026.
- Solution Engineer - Post Implementation: remote, posted 25 August 2026.
Also hiring at Certa
Certa is also hiring in engineering (4) and design (1).
Its roles are in India (6) and London, UK (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Certa are remote.
What else is Certa hiring for?
Engineering and design: 5 more roles.