Customer Success & Support Jobs at Broccoli
Broccoli has 3 open customer success and support roles, 3 of them remote, alongside 36 other open roles.
About Broccoli
Broccoli is an AI voice assistant platform for the trades and home service industries. Its AI agents answer calls, book jobs, and handle outbound sales and follow-ups 24/7. The platform includes inbound and outbound voice/SMS, AI receptionists, scheduling widgets, and call QA and coaching. It also integrates with tools like ServiceTitan and helps home service companies run their front office with AI.
The open roles
- Director of Technical Success: remote, Director, posted 8 September 2026.
- Customer Success Manager: remote, USD 95k to 120k, posted 26 August 2026.
- Implementation Manager: remote, USD 85k to 95k, posted 21 May 2026.
Also hiring at Broccoli
Broccoli is also hiring in data and AI (7), engineering (7), sales and business development (7), operations (6), marketing and growth (4) and product (2).
Its roles are in San Francisco, CA, US (24), Lehi, UT, US (11), Bengaluru, India (3) and New York City, NY, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
3 of the 3 open customer success and support roles at Broccoli are remote.
What else is Broccoli hiring for?
Data and AI, engineering, sales and business development, operations, marketing and growth, and product: 33 more roles.