Customer Success & Support Jobs at Air
Air has 3 open customer success and support roles, alongside 34 other open roles.
About Air
Air provides an AI-native enterprise readiness platform for government agencies and industrial suppliers. The platform integrates data from commercial data, enterprise systems, and operational environments into a single source of truth called the Readiness Graph, then uses orchestration to create workflows, mobilized agents, and AI-driven recommendations, and an application layer for execution. It aims to align development, production, delivery, and sustainment to close the gap between frontline needs and enterprise delivery. The company was formerly known as Govini.
The open roles
- Engagement Manager - FedCiv: Arlington, posted 13 May 2026.
- Vice President of Engagement: Arlington, VP, posted 10 December 2025.
- Implementation Manager: Arlington, posted 10 December 2025.
Also hiring at Air
Air is also hiring in engineering (12), data and AI (11), product (3), operations (2), sales and business development (2) and design (1).
Its roles are in Arlington, VA, US (25), Pittsburgh, PA, US (22), remote (9) and San Francisco, CA, US (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
What else is Air hiring for?
Engineering, data and AI, product, operations, sales and business development, and design: 31 more roles.