Customer Success & Support Jobs at Adaptive
Adaptive has one open customer success and support role, in Boston, paying USD 90k to 110k a year, alongside 10 other open roles.
About Adaptive
Adaptive provides AI-native project accounting software for construction companies. Its AI agents automate job costing, accounts payable, billing, work-in-progress (WIP), compliance, and field-to-books workflows, integrating with existing ERPs without replacing them. The product is built for contractors with project revenues between $5 million and $1 billion and is used by over 700 contractors.
The open role
- Customer Success Manager: Boston, USD 90k to 110k, posted 9 July 2026.
Also hiring at Adaptive
Adaptive is also hiring in sales and business development (5), engineering (4) and marketing and growth (1).
Its roles are in New York City, NY, US (8) and Boston, MA, US (7).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Adaptive?
Boston.
How much does it pay?
USD 90k to 110k a year, as stated in the posting.
What else is Adaptive hiring for?
Sales and business development, engineering, and marketing and growth: 10 more roles.