Team Lead, Disease Specialists at Epikast
Epikast is hiring a Team Lead, Disease Specialists in Athens, Greece. On-site.
About Epikast
Epikast partners with biopharma and healthcare organizations to help them engage patients, physicians, and other healthcare providers. The company provides medically trained talent and AI-driven engagement tools, using a peer-to-peer engagement model to enhance interactions across the US and Europe. Its AI tools synthesize insights from healthcare providers and patients in real time.
Team Lead, Disease Specialists job description
At Epikast, you’ll be part of a team that’s transforming how biopharmaceutical companies connect with patients, caregivers, and physicians. We partner with leading US-based pharmaceutical organizations and use advanced AI and machine learning to deliver impactful, science-driven virtual services. As a fast-growing company, we offer a collaborative and flexible environment where curious minds thrive, ownership is encouraged, and your work directly contributes to improving patient outcomes.
As Team Lead, Disease Specialists, you will guide a team engaging US-based physicians, ensuring they effectively communicate disease insights and therapy benefits while providing coaching and support to drive performance.
What We Are Looking For:
- Experience in Medical Sales, Medical Engagement, or a related healthcare-facing role, with prior people leadership or mentoring experience
- Strong understanding of scientific exchange and relationship-building with healthcare professionals
- Exceptional communication skills, with fluent English and the ability to build credibility and rapport with US-based stakeholders
- Proven ability to lead by example, maintain high working standards, and ensure strong attention to detail and quality
- Results-oriented mindset with the ability to motivate, develop, and retain high-performing teams
What You Will Be Doing:
- Lead, coach, and support a team of Disease Specialists to ensure high-quality scientific and product engagement with US-based healthcare professionals
- Set performance expectations, drive productivity, and track KPIs
- Provide guidance on scientific discussions, product positioning, and stakeholder engagement
- Oversee day-to-day operations, including call quality, appointment-setting, and compliance
- Serve as a point of contact for key medical stakeholders and escalate as needed
- Monitor market trends and competitor activity, translating insights into actionable team guidance
- Collaborate with Operations, Training, and Leadership to improve processes and tools, including AI-enabled solutions
What we offer:
- A collaborative, international work environment with highly skilled professionals
- A comprehensive training program covering the US healthcare system and products
- Industry-leading compensation and benefits
- Quarterly bonus scheme
- Ample space for personal and professional development, opportunities within the US
- Hands-on use and development of AI tools
This role is based in our Athens office and operates in a hybrid model. Working hours align with US time zones (Monday - Friday 15.00 - 23.00 Athens time).
We celebrate unconventional ideas and approaches, a patient-centric mindset, and a culture of excellence and continuous improvement. If that sounds like something you’d like to be a part of, please consider joining our team!
