Operations Center Engineer at Mainstream Labs

• Maintenance of virtual infrastructure and basic support in the operation of network infrastructure.

• Use of the ticketing system.

• Monitoring and continuous monitoring of received alarms.

• Use of time tracking software.

• Updating and creating documentation required for day-to-day work processes.

• Contributes to the development and implementation of digital and AI transformation initiatives.
  

Requirements

• Ability to work in shifts

• Basic knowledge of Windows and/or Linux OS.

• Basic knowledge of Microsoft infrastructure and services (AD, FileShare, NTFS permissions, IIS).

• Experience in working with virtualization technologies (Hyper-V, VMware, Ovirt, KVM, XenServer…).

• Knowledge of TCP / IP and basic network protocols (DNS, FTP, SSH, SFTP..).

• Advanced level of English knowledge.

Nice to have:

• Advanced knowledge of Linux OS (bash scripting, ground-up configuration, services…).

• Knowledge of LAMP i LEMP stack (security, permissions, intrusion detection, log analysis).

• Experience working with: Apache, NginX, Postfix, Dovecot, MySQL/MariaDB.

• Advanced knowledge of Microsoft technologies (AD, PowerShell, Exchange, MS SQL).

• Knowledge of computer networks at CCNA level or equivalent.

• Experience with working in ticketing systems.

• Experience in using monitoring platforms.

• Proficiency in the English language.

• Proactivity, curiosity, and openness to ongoing development and growth.

What we offer?

• Work with a team of talented professionals who value collaboration, curiosity, and continuous learning.

• A culture that encourages initiative, innovation, and open communication.

• Hybrid work model — a mix of office and remote work for optimal flexibility.

• Opportunities for continuous growth through mentoring, certifications, and professional development programs.

• Competitive benefits package including private health insurance, wellbeing programs, social events, and a referral bonus program.